We help you with your new door
Welcome to our support page for your door with dKey locks. We are here to help you with any questions and problems
FAQ
You will find the answers to the most common questions
File a bug report
Select the product you have a problem with
Below you will find the help you need to solve your problem
FAQ - The answers to the most frequently asked questions
The answers to the most common questions regarding the dKey lock, product manuals and additional information can be found at this link in the box
You can find the answers to the most common questions regarding the Jeld-Wen door at the link in the box
Didn't find the information you were looking for? If not, you can fill out a form for dKey or Jeld-Wen that you findhere then we will contact you within 24 hours during normal opening hours
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Frequently asked questions for dKey lockshere
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Frequently asked questions for Jeld-Wen door here
Do you need urgent help?
Urgent matter
You don't come in or out of the house. Contact your nearest on-call locksmith.
Note that any product warranty and service provided by dealers only covers product defects and does not apply to defects caused by, for example, incorrect installation. Urgent problems that are solved by the locksmith on duty are not included in the guarantee and are paid for by the customer himself.
Form
If you do not need urgent help, you will find links to the forms below.